Frequently Asked Questions
1: What is the material of your jewellery?
All Love Bird Accessories fashion jewellery is made from nickel free, environmentally friendly alloy which is then high quality plated.
2: I need my order for a specific date? How fast do you ship?
All orders are processed within 1-3 business days. All domestic & International orders are sent by Australia Post with tracking.
3: Do you accept returns?
Returns are accepted on a case by case basis. Please contact us if there is any issue with your order. If the item is damaged in transit a refund or replacement will be offered.
4: Where are you located?
Love Bird Accessories is located in Brisbane, Australia.
5: Who do I contact for help?
If you need help with your order please contact us at firstname.lastname@example.org
6: Do you ship internationally?
Yes of course. Love Bird is available worldwide.
7: I have a shop, do you offer wholesale?
Yes we do. Please contact us for more information.
8: How do I track my parcel?
Tracking information will be sent to your email once the item has shipped.
9: Is buying from your website safe?
Absoultely! All payment details are encrypted and protected with safety certificates.
Love Bird prices are in Australia Dollars but can be changed to your currency of choice. For international customers you can change your currency on the bottom left of the screen.
11: Shipping price?
Domestic parcels sent within Australia incur a flat rate of $7.45 for standard with tracking. You can choose an express option if you need your items faster. We offer free postage within Australia for purchases over $60.
For international parcels please proceed to the checkout to see the shipping cost for your local currency. As the items are very light, International post is reasonable and will reach you safely with tracking details provided.